GSI Commerce Signs Donna Karan International for E-Commerce Services

GSI Commerce Inc. has signed a multiyear agreement to provide leading fashion design house Donna Karan International Inc. with comprehensive operational e-commerce services for its direct-to-consumer Web business. Under the agreement, GSI will provide Donna Karan International with multiple e-commerce services from its full suite of innovative, modular offerings, including customer care, fulfillment, order management, inventory management and payment processing services. Donna Karan International will also use GSI Commerce Exchange^TM, a suite of scalable, on-demand infrastructure solutions providing robust order management and inventory management capabilities, as well as globalized payments, taxation, and fraud prevention services. Commerce Exchange leverages proprietary technologies and industry-leading solutions to help retailers streamline operational processes and speed the delivery of merchandise.For the fulfillment services provided by GSI, Donna Karan International will participate in ShipQuik^SM, GSI’s proprietary package-delivery program that accelerates package delivery to consumers.

“Our customers are discerning shoppers and we want to ensure every aspect of their online experience is positive and consistent with our brand image — from their first click to the opening of their packages,” said Carol Sharpe, president of the Retail Division. “GSI’s flexibility to integrate with other systems, coupled with their experience in managing fulfillment and customer care, are critical to our Web business.”

E-Commerce Phishing Attacks Surge in Q3 According to IID Report

IID (Internet Identity) released its Third Quarter Phishing Trends Report that revealed phishing attacks through impersonation of e-commerce sites and gaming companies increased significantly year-over-year around the world in the third quarter of 2010. According to IID, instances when cyber criminals used likenesses of e-commerce companies, excluding eBay, to steal critical data from unsuspecting victims, were up 317 percent from July to September 2010 compared to the same time period in 2009. Likewise, phishing attacks impersonating gaming companies were up 347 percent in Q3 2010 compared to Q3 2009.

“Traditionally cyber criminals have capitalized on current events, resulting in an increase in e-commerce phishing attacks leading up to and during the holiday shopping season,” said IID President and CTO Rod Rasmussen. “As the world moves into the highly active online shopping season, we expect to see increases worldwide in e-commerce attacks. In addition, with the online gaming industry generating over $15 billion annually and growing rapidly, it is the kind of target that is hard for criminals to resist.”IID anticipates this increase in phishing attacks targeting e-commerce sites and gaming companies to continue during the fourth quarter of 2010 based on historical trends. For example, from Q3 to Q4 2009, threats targeting e-commerce sites excluding eBay increased 86 percent.

Bol.com Selects Stibo Systems’ STEP 5.2 Platform to Support E-Commerce Growth

Bol.com has selected Stibo Systems’ STEP solution as its ) platform. Bol.com’s Jurrie van Rooijen, IT director, said, “With the ambitious plans we have for growth it is essential that we have a partner we can trust. The quality of the Stibo Systems’ team and their in-depth knowledge of the issues surrounding e-commerce and PIM convinced us they were the right choice.”The Product Information Management (PIM) capabilities of the STEP solution will be used to gather, manage and publish information for the many millions of products currently offered by the web-based retailer. After starting the business in 1999 and extensive growth to be the largest online media store, bol.com needed to chose a solution with proven scalability, which will be crucial as bol.com’s product catalog grows even further.

“Bol.com will use the STEP web-based portal technology to streamline the process of on-boarding new supplier and product data, which will enable products to go on sale within a very short timeframe. This will provide bol.com with a significant advantage over the competition,” said Richard Branch, business development director at Stibo Systems UK.

Webgistix Helps Bodylastics Pump Up its Business by Outsourcing E-Commerce Order Fulfillment

Webgistix Corp. announced that Bodylastics, a premier provider of strength and conditioning products, has outsourced order fulfillment for its multi-channel sales operation to Webgistix. “We offer the best resistance training solution on the market and we stand behind our product with a 100-percent satisfaction guarantee,” said Blake Kassel, founder of Bodylastics International, Inc. “Our goal is very simple: we want to be the worldwide leader in home gyms. Order fulfillment is a very important component of our business. It sets the tone for the relationship we have with each customer. After working with several fulfillment providers in the past, I can say that Webgistix is head and shoulders above the rest. Webgistix’s order accuracy, speedy delivery and customer service separate it from other fulfillment companies. We couldn’t be happier with our choice to go with Webgistix.”Bodylastics introduced the fitness industry’s first resistance system in 1998 and has continued to be a leader and innovator in fitness technology for more than a decade. The company has hundreds of thousands of customers worldwide and its resistance products have been incorporated into training programs by all four branches of the U.S. military. Bodylastics turned to Webgistix to support a highly sophisticated sales operation, which spans TV infomercials, several popular e-commerce websites, and valuable time on home shopping channels such as QVC and HSN.

Monet Launches Fashion Jewelry Ecommerce Site

Monet, the fashion jewelry company, launched its ecommerce site, www.monet.com, on October 29, 2010. Monet.com offers the entire breadth of the collection, including more than 500 styles including necklaces, rings, brooches, hair accessories, bridal, and sterling silver. Prices range from $24 - $148 for Monet’s fashion styles, and $28 - $198 for Monet’s Sterling Silver collection. Monet.com is the exclusive distribution channel for the sterling silver collection in the United States. Editorial features on the site include videos and style tips featuring Tim Gunn, Chief Creative Officer of Liz Claiborne Inc. and Co-Host of “Project Runway,” as well as “how to wear it” advice from Monet’s Director of Design, Tiffany Bausch.“Monet.com brings new opportunities to the brand, from the ability to service our existing customers in a time-efficient manner to introducing ourselves to new customers who are delighted by the vast assortment of jewelry offered,” says Ned Goepp, President, Monet.

The site is easy to navigate, and offers customers the ability to utilize a “Quick Buy” feature from the home page. It also allows customers to purchase from looks editorialized in fashion magazines. Additionally, the product array may be sorted by price range, material, or color. Monet will ship anywhere in the continental United States and free shipping will be given for orders totaling more than $100.

Invodo and Digby Bring Retail eCommerce Product Video to Smartphones

Invodo® and mobile commerce leader, Digby, today announced that they have partnered to implement retail eCommerce product video within mobile-optimized websites and rich apps for smartphones. Retailers such as Golfsmith are working with both companies to produce and implement eCommerce video that is optimized for viewing on smartphones.

“Video brings a product to life in a way that text and images can’t, which drives increased conversion for retailers,” said Craig Wax, CEO of Invodo. “By partnering with Digby, we have implemented a ‘plug-in’ to their mobile commerce platform so our content and video solution is now accessible to all of Digby’s retail customers.”“Both mobile and video are key sales-driving initiatives for retailers now,” said Matt Corey, chief marketing officer for Golfsmith. “Invodo and Digby have teamed up to provide consumers a rich and complete shopping experience at their desk, on the go, and even out on the golf course.” Invodo, a full service eCommerce video solution provider, creates high-quality content at scale and develops leading technology to implement and deliver online product video on retail sites and other points of consumer influence. Golfsmith and other customers have worked with Invodo to create unique video content for their top products and have optimized the videos for additional syndication through social media sites like YouTube and Facebook. Videos have also been optimized for delivery to consumers on the Digby Mobile Commerce Software platform, allowing consumers to view dynamic product videos on their mobile device.

CollegeNET Releases Web-Based Event Scheduling With Integrated E-Commerce

CollegeNET announced the integration of e-commerce capabilities to 25Live®, its Web-based event scheduling, calendaring and publishing system. CollegeNET’s 25Live is the first college event scheduling and publishing application to integrate and automate event registration and ticket and merchandise sales online to significantly increase efficiency, accuracy and customer satisfaction. The new e-commerce feature allows individuals on or off campus to register for events and pay for tickets, registration fees and other merchandise such as T-shirts and meals — with the convenience and security of online payment. The tool also automatically decreases inventory levels as purchases are made and tracks the number of attendees at each event to comply with any enabled registration caps. Campuses no longer need to rely on third party products to schedule events, manage ticket sales and distribution, or process payments — inconveniences that increased workload and the likelihood of loss due to errors and integration issues. With the addition of online payment and event registration options to 25Live, administrators can now track and cap event registration and ticket sales and manage merchandise inventory with one easy-to-access online tool.